| Terms and Conditions Payment and Shipping Warranty and Return Policy RMA |
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Payment and Shipping |
| Payment Methods |
| We accept credit card payment through SECPay and PayPal. We also accept Cheque and Money Order. |
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| PayPal payment system supports MasterCard, Visa, Discover, Check and PayPal (gain 1% off the product price). |
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| SECPay payment system supports MasterCard, Visa, Visa Purchasing, Visa Delta, Visa Electron, JCB, Solo and Switch. |
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| For Cheque please makes your cheque payable to "Excel Digital" writing your order number and contact details on the reverse. Send it to: |
Any purchase over 245 pounds; please pay by Bank Transfer or Money Order. Thanks for your cooperation. |
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| Tax |
The total price of any order will only include the applicable sales taxes. All other taxes that may apply are the sole responsibility of and to be paid by the customer. All sales to customers in the UK will incur VAT at 17.5%. Our system will ignore entries made by customers from the UK for VAT exclusion. Customers from EC member states are charged UK VAT at 17.5% unless you have a business registered for VAT and are able to provide proof of your country code and VAT number. Orders received from outside the EU will be automatically charged without VAT.
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| Security Guarantee |
Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.
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| Refund |
After we issue a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction. Credit will be issued for part cost, tax and delivery less any re-stocking fees (where applicable). Delivery and Service charges will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.
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Shipping Information
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| Usually ships the same business day! |
All shipping will be done via Royal Mail unless otherwise stated. We ship to UK and Ireland destinations. |
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In United Kingdom
| Shipping methods |
Delivery Charges (service charge included) |
| Registered Delivery |
£4.0 |
| Delivery time |
2 - 5 days |
| Special Delivery |
Royal Mail Special Delivery is a must if you want to receive items as fast as possible. The additional charge for this special service is at £2.0 per item. |
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In Ireland
| Shipping methods |
Delivery Charges (service charge included) |
| Registered Delivery |
£8.0 |
| Delivery time |
5 - 7 days |
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Our delivery charges listed on the website only
cover UK and Ireland. For other international orders, please
follow links below:
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| A signature is required for all orders that are delivered by our courier services. Someone must be at your delivery address to sign for your parcel between 8:00 AM and 6:00 PM Monday to Friday. Please send it somewhere it can be reliably signed for, like your place of work, a neighbor. |
Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred.
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How to order
search -> get the item -> "Buy Now" -> pop up invoice -> "check out" -> fill shipping information & select the payment method -> "submit" -> "continue" -> pay by World pay or PayPal -> place the order successfully -> dispatch the order
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